DUOTTS F20 FAQ
DUOTTS F20 FAQ: All Frequently Asked Questions
| Question | Answer |
|---|---|
| What is the F20's range? | Up to 80–90 km in low-assist mode. Actual range is usually between 60 and 75 km depending on assist mode, rider weight, terrain, and riding conditions. |
| What is the maximum speed? | 25 km/h in accordance with European regulations for electric assist bicycles. Any modification to reach 50 km/h is prohibited on public roads. |
| How do I charge the battery? | Use the provided 48 V / 2 A charger. Charging time: 6 to 8 hours. The battery is removable and lockable for added security. |
| Can I ride in the rain? | Yes. The F20 is splash-resistant (IPX4 standard). However, avoid heavy and prolonged rain or high-pressure jet cleaning. |
| How do I remove and install the battery? | Unlock with the provided key, remove by the handle, then replace and lock after use or recharging. |
| What maintenance is recommended? | Clean with a damp cloth, check tire pressure (20 × 4.0), lubricate the chain, check brakes and tightenings before each use. |
| What should I do if an error code appears on the display? | Turn off the bike, remove the battery for 30 seconds, then turn it back on. If the code persists, consult the "Troubleshooting" section of the manual or contact DUOTTS support. |
| What is the maximum allowed load? | The maximum supported load is 180 kg (including rider and cargo). |
| Where can I find the complete manual? | The official manual is available here: 👉 DUOTTS F20 Full Manual |
