Payment Policy
Payment Policy — Evelostore.fr
At Evelostore.fr, we want your purchases to be simple, secure, and transparent. Here's everything you need to know about payments on our store.
Accepted payment methods
- Credit card (Visa, Mastercard, American Express)
- PayPal/Klarna — secure and fast payment (with or without an account)
- Apple Pay / Google Pay (if activated on your device)
Payment security
Rest assured: your banking information is never stored on our servers. We use secure external payment providers compliant with international standards (PCI-DSS) for card processing.
Payment debit
Your account is debited immediately upon order confirmation. You will then receive a confirmation email summarizing the amount and order details.
Invoices
An electronic invoice is automatically generated for each order and sent to you by email. You can also download it from your customer area.
In case of payment issues
If payment is refused or you encounter a technical problem, proceed as follows:
- Check that the entered payment information is correct (number, expiry date, CVV).
- Contact your bank or card issuer to check for a potential anti-fraud block.
- If the problem persists, write to us at contact@evelostore.fr — we will help you quickly.
Need help? Our team remains available for any payment-related questions. Contact: contact@evelostore.fr.
