Complete Manual DUOTTS F20

Important Warnings

• Failure to follow instructions may result in serious injury or death.
• Before first use, have assembly checked by a qualified bike mechanic if you are unsure.
• Do not underestimate water: the F20 is IP65 splash resistant (not submersible).
• Always wear an approved helmet and comply with local regulations.

Unboxing & Box Contents

Carefully open the box. Remove the foam and check for the presence and condition of the following items:

If parts are missing or damaged: do not assemble the bike. Immediately contact Evelostore (contact@evelostore.fr) with photos and order number.

Frame Number & Motor Number

The bike has two important identification numbers:

• Frame Number: engraved on the frame — keep it (proof of purchase / warranty / police in case of theft).
• Motor Number: inscribed on the motor. To be provided for technical interventions.

Note: record these numbers and keep them with your proof of purchase.

Component Overview (Markings)

• Handlebar (with controls & display)
• Multifunction LCD display
• On/Off button
• Grips / throttle (depending on version)
• Front suspension fork
• Disc brakes
• Removable battery on frame
• Motor (rear hub or mid-drive depending on version)
• Front wheel (supplied / to be mounted)

Installation & Assembly (Main Steps)

1. Handlebar Attachment

1. Place the handlebar in the stem and align it correctly.
2. Tighten the stem screws crosswise with an Allen key. Recommended torque: to be confirmed as per spec.

2. Front Wheel Assembly

1. Remove the protectors and insert the axle into the fork.
2. Align the disc in the caliper. Tighten the axle/bolts without excessive force.
3. Check for any rubbing.

3. Pedals

Mount the pedals: R (right) and L (left) markings. Screw the right pedal clockwise, the left pedal counter-clockwise. Tighten firmly (open-end wrench).

4. Mudguards & Accessories

Install mudguards, lights, and panniers as supplied according to the packing manual.

5. Checks Before First Start-Up

• Everything is tightened (stem, handlebar, pedals, front wheel).
• Tire pressure OK.
• Battery correctly locked.
• Brakes tested (levers and response).

Battery — Removal, Installation, Maintenance

Battery Removal

1. Turn off the bike.
2. Insert the key into the battery lock and turn to the "unlock" position.
3. Lift the battery by the handle and gently remove it.

Battery Installation

1. Insert the battery with the contact side down.
2. Engage the connector and push until it locks.
3. Turn the key to the "lock" position.

Battery Maintenance & Tips

• Recommended charge after receipt and before first use.
• Do not use an incompatible charger.
• Do not leave the battery unattended while charging for extended periods.
• Store the battery between 10 °C and 25 °C if unused.
• For long-term storage, maintain 30–60% charge and recharge periodically.
• Do not immerse, puncture, or expose to flame.

If the battery is damaged (leakage, swelling, abnormal odor): do not charge and contact after-sales service.

Fork Adjustment & Suspension Lock

• Turn the knob clockwise to increase rigidity (firmer).
• Turn counter-clockwise to soften the fork.
• For a rider weighing >120 kg: lock the fork ("lock" position) before riding.

Do not sit on the saddle while turning the knob.

How to Charge

• Charging on the bike: plug the charger into the frame's charging port.
• External charging: remove the battery and plug the charger into the dedicated battery port.

Safety Instructions During Charging

• Exclusively use the original DUOTTS charger or specified equivalent.
• Do not charge in the presence of flammable objects.
• Do not charge at extreme temperatures.
• If the battery does not charge correctly, stop immediately and contact after-sales service.

Display (LCD) — Introduction & Use

• Speed, total distance (odometer), trip counter, battery level, assistance level, average/max speed.
• Press the On/Off button for 3 seconds to turn on or off.
• The + / − buttons: adjust the assistance level.
• Central / mode button: toggle between speed, trip, odometer, voltage, average speed, max speed.
• Advanced menu: hold + and − simultaneously. Common settings: P01 brightness, P02 units, P04 automatic standby.

General Safety Instructions & Use

• Before each ride: check bolt tightness, tire pressure, brake function, battery lock.
• Do not overload the bike — respect the indicated maximum load.
• Riding in the rain: reduce speed and anticipate braking.
• Avoid heavily flooded roads; electronics are not waterproof.
• Minimum required equipment: helmet. Comply with local legislation (lighting, vest, etc.).

Care & Maintenance

• Cleaning: damp cloth, avoid high-pressure jets.
• Dry after cleaning.
• Lubrication: chain regularly depending on use.
• Periodic checks: bolts, pads, tires, connectors.

Wearing parts: chain, tires, pads, cables — not covered by warranty unless original defect.

Error Codes & Troubleshooting

If an error persists: note the code, take photos/videos of the display, and contact after-sales service with the frame number.

Warranty & After-Sales Service

• Manufacturer's warranty: 12 months for electrical and mechanical components.
• Non-transferable, applies to the first registered buyer.
• Exclusions: water damage, unauthorized modifications, normal wear and tear.
• For warranty claims: frame number, proof of purchase, description of defect, photos/videos.

Technical Specifications (Summary)

Contact & Support

Email : contact@evelostore.fr

Phone : +33 7 74 23 98 88

Website : www.evelostore.fr

For technical assistance: include frame number + photos/videos if bike problem.