FAQ KOOLUX X15 EU

KOOLUX X15 EU FAQ: All Frequently Asked Questions

Question	Answer
What is the maximum speed of the X15 EU?	25 km/h with electric assistance, in compliance with European regulations for electric bicycles.
What is the real-world range?	Approximately 60 to 120 km depending on the assistance mode used, rider's weight, terrain, and wind.
Can the EU version be used on the road in France?	Yes, the EU version is legal in France. No registration or special insurance is required, as long as the speed is limited to 25 km/h.
How long does it take to charge the battery?	Approximately 4 to 5 hours with the provided charger.
Is the battery removable?	Yes, it can be easily removed for indoor charging or to secure the bike.
Is the bike waterproof?	Yes, the IP54 rating protects it against light water splashes (rain, spray), but it is not designed for immersion or high-pressure washing.
What is the maximum load capacity?	120 kg, including rider and total load.
What is the warranty for the X15 EU?	1 year standard manufacturer warranty. Some stores may offer up to 2 years depending on promotions.
What accessories are included?	Battery, charger, user manual, battery key, tools for assembly, and sometimes fenders or a bell depending on the seller.
Can additional accessories be mounted?	Yes, smartphone holder, luggage rack, basket, additional LED light... while respecting the bike's maximum weight.